Thank you for choosing Ward by Safa. Every order is prepared with great care to ensure it reaches you safely and in excellent condition.
Shipping Destinations
Ward by Safa offers:
- Free delivery across Jordan.
- International shipping through tracked delivery services to available destinations.
International shipping availability may vary depending on the destination and courier service. If you’re unsure whether we ship to your country, please contact us before placing your order.
Order Processing
Once your order has been confirmed, we begin preparing it for dispatch.
Ready-to-wear orders are prepared for shipment according to product availability and order requirements.
Custom-made orders generally require approximately 2–3 weeks from final design approval until the piece is ready for shipping. Shipping and delivery time is additional to the production period.
Delivery Time
Delivery times vary depending on the destination and applicable shipping service.
For international orders, the estimated delivery timeframe will depend on the destination and selected courier service.
Please note that customs procedures, holidays, weather conditions, or courier operations may occasionally result in delays outside Ward by Safa’s control.
Shipping Costs
Delivery within Jordan is free.
For international orders, shipping costs depend on factors including:
- Delivery destination
- Package weight and dimensions
- Available shipping service
The applicable international shipping cost will be calculated or communicated according to the destination and available delivery option.
Order Tracking
For tracked shipments, tracking information will be provided once your order has been dispatched so you can monitor its delivery progress.
Delivery Address
Please ensure that all shipping information is accurate before completing your purchase.
Ward by Safa cannot be held responsible for delays or delivery issues resulting from incomplete or incorrect shipping details provided by the customer.
International Orders
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Need Assistance?
If you have any questions regarding shipping, delivery, or your order status, our team will be happy to assist you.
Email: [email protected]
WhatsApp: +962 77 906 3729