At Ward by Safa, your privacy matters to us. We are committed to protecting your personal information and using it responsibly to provide you with the best possible shopping experience.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.
Information We Collect
When you interact with our website, we may collect information that you voluntarily provide, including:
- Your name.
- Email address.
- Phone number.
- Shipping and billing address.
- Order details.
- Information submitted through our contact or custom design forms.
We may also collect limited technical information automatically through your browser, such as your device type, browser type, and general website usage, to help improve the performance of our website.
How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Communicate with you regarding your purchases or inquiries.
- Respond to customer service requests.
- Process custom design requests.
- Improve our website, products, and customer experience.
- Send updates or promotional communications if you have chosen to receive them.
We only collect information that is necessary to provide our services and support our customers.
Payment Information
Ward by Safa accepts secure online payments, CliQ, and Cash on Delivery (COD) within Jordan.
Payment transactions are processed through secure payment providers. Ward by Safa does not store your complete payment card information on its servers.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
Your information may be shared only when necessary to:
- Process payments.
- Deliver your order through shipping providers.
- Comply with applicable legal obligations.
Marketing Communications
If you choose to subscribe to our newsletter or marketing communications, we may occasionally send updates about new collections, exclusive releases, promotions, or news from Ward by Safa.
You may unsubscribe from these communications at any time by following the instructions included in the email or by contacting us directly.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the website.
Data Security
We take appropriate measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to maintain secure systems, no method of electronic storage or online transmission can be guaranteed to be completely secure.
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate information.
- Ask questions regarding how your information is used.
- Request the removal of your personal information where applicable.
We will make every reasonable effort to respond to your request promptly.
Third-Party Links
Our website may contain links to third-party websites or social media platforms.
Ward by Safa is not responsible for the privacy practices or content of external websites, and we encourage you to review their respective privacy policies before sharing your information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Ward by Safa
Email: [email protected]
WhatsApp: +962 77 906 3729